Improving society’s understanding of trust and safety
Trust & Safety Foundation
The Trust and Safety Foundation works to improve society’s
understanding of the trust and safety field through educational and
research programs and interdisciplinary dialogue.
Learn more about the Trust and Safety Foundation
Case Studies
-
Takedowns on YouTube skyrocket during pandemic as AI replaces human moderators (2020)
Summary: YouTube has always faced an uphill battle when it comes to content moderation. A decade ago, the job was impossible to handle with only human moderators. According to stats […]
-
Twitter briefly restricts account of writer reporting from the West Bank (2021)
Summary: In early May 2021, writer and researcher Mariam Barghouti was reporting from the West Bank on escalating conflicts between Israeli forces and Palestinian protestors, and making frequent social media […]
-
YouTube doubles down on questionable “graphic content” enforcement before reversing course (2020)
Summary: YouTube creators have frequently complained about the opaque and frustrating nature of the platform’s appeals process for videos that are restricted or removed for violating its Community Guidelines. Beyond […]